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Who We Are

TF Group photo from Town Hall 2025

TransForm Shared Service Organization is a not-for-profit, shared service organization founded by the five hospitals in Erie St. Clair to manage their hospital IT needs. Our award-winning team provides key innovative solutions to an array of healthcare service providers across Southwest Ontario including community care centres, long-term care homes, hospices, family health teams, Ontario Health Teams and more. We strive to improve value and performance to Ontario’s healthcare system through leveraging our strategic visions to deliver innovative results

Providing Better Solutions for Better Care

Our services and solutions can help you find potential around every corner of your healthcare organization. Our award-winning team works closely with your in-house experts to design new and innovative strategies that are customized to your organization’s needs, with a focus on increasing efficiencies and improving the delivery of back-office functions and services.

We deliver value-based results across two key service offerings:

  • Information Systems
  • Clinical Systems
At a glance infographic about TransForm

Mission, Vision & Values

OUR MISSION:

As a strategic solutions centre committed to exceptional service delivery, TransForm leads, innovates and supports health system transformation. 
 

OUR VISION:

Transform and innovate the healthcare system through strategic partnership as a leader in service excellence.
 

OUR VALUES:

Collaboration, Accountability, Integrity and Equity.

TSSOF ACE-I acronym illustration

ACE-I Acronym

This acronym represents a powerful set of values for fostering a positive and ethical environment:
 


Accountability: Holding oneself and others responsible for actions and decisions, ensuring transparency and commitment to fulfilling responsibilities.

Collaboration: Working collectively to achieve shared goals, combining diverse skills and viewpoints to drive innovation and success.
 


Equity: Promoting fairness and impartiality, acknowledging and addressing biases to ensure equal opportunities and treatment for all.


Integrity: Upholding ethical and moral principles, demonstrating honesty and consistency in behavior to build trust and credibility.