Analysis & Research

 Evaluating benefits is an important component of the connecting South West Ontario (cSWO) Program that helps to support and demonstrate the realization of health system benefits through the adoption of an electronic health record (EHR).

By pursuing the measurement of organizational value (improvements in the efficiency of care delivery such as time-savings and redirected resources) and clinical value (patients undergo fewer unnecessary tests, patients have improved access to care), patients ultimately benefit from higher quality, better informed clinical decision-making.

Locally, the cSWO Program uses a research-based approach to identify areas of clinical best practice that are affected by the use of the EHR, and works collaboratively with clinicians to understand the value of the EHR. This research does not include the use of any personal health information. The Analysis & Research approach is formally integrated with change management and adoption. It builds on existing relationships with health service providers (HSPs) and is intended to identify and measure organizational and clinical benefits at both the individual HSP and broader HSP-sector and cross-sector levels. It includes:

  • adoption/usage metric
  • susability/satisfaction surveys
  • case development that explains how clinicians/staff use the EHR in their workflows and how access to information results in improved patient care
  • a survey project intended to uncover whether access to system-wide information improves clinical relationships across organizations.

For more information contact:

Julia Bickford
Manager, cSWO Change Management, Analysis & Research


Analysis and Research Studies

Enhanced assessments and care coordination for frail seniors in the ED 

Enhanced care management for urology patients

Increasing rates of primary care follow-up visits after hospitalization

Supporting timely and effective patient-centred care in community mental health and addiction services

Optimizing patient benefits from cardiac rehabilitation

Improving patient flow & care in emergency departments

Enabling timely, efficient, and cost-effective pathology services

Enabling enhanced primary care and supporting family physicians’ work-life balance

Enabling timely and effective care for OB/GYN patients

Enabling timely colonoscopy referrals

Enhancing patient safety and care by enabling full scope of practice and improved workflow

Enabling timely and effective care for individuals with severe and persistent mental illness

Enabling enhanced clinical workflow and decision-making in geriatric rehab

Enabling timely and effective MAiD eligibility assessments

Early Supported Discharge for Stroke Rehabilitation

Enabling an enhanced patient care experience

HRM enables cost/time savings, enhanced security, and more timely & efficient care

Enhanced clinical collaboration and primary care coordination for primary care patients

Enabling effective medication reconciliations following hospitalization

Enabling timely and effective post-stroke patient care and support

Enabling timely and effective hospice palliative care

















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Contact Information

750 Richmond St Chatham, ON N7M 5J5